At Ops4 B&C Impact, LLC, we believe structure leads to clarity. Clarity drives results. Based in Virginia and serving clients across the U.S., we offer Legal Operations consulting and paralegal support tailored for solo attorneys, small firms, and in-house legal departments that need to do more with less.

We understand the day-to-day realities of legal work because we’ve lived it. With over 20 years of experience across litigation, compliance, and Legal Ops leadership, we bring both strategic insight and hands-on execution to every engagement. Whether you're building a matter management system, realigning your vendor strategy, or tackling a backlog of policies and retention plans, we help you move from reactive to ready.

We’re not here to sell you a flashy tool you don’t need. We're here to help you structure your operations, scale what works, and sustain it all with or without AI.

🐾 Why the Name?

The name Ops4 B&C Impact is a tribute to two beloved dogs, Betty and Crissy, who remind us daily that loyalty, consistency, and heart matter. It also represents how we think about planning and purpose.

Most teams only build around Plan A. We believe real success comes from preparing for Plan B and Plan C, too. That’s where resilience lives. That’s where overlooked ideas create the biggest results.

“B&C” is also a reminder to:

• Be impactful

• See the impact in how your team works, grows, and delivers results

At Ops4 B&C Impact, LLC, we help you move forward with confidence, even when things get complicated.

🔸 Our Values

• Practical over flashy

• Sustainable over trendy

• Purposeful over performative

• Empowered through training

We don’t just build systems. We teach you how to use them, adjust them, and thrive with them long after the engagement ends.